Intermediate Project Management

https://www.interco.mjfgroup.biz/projectmanagement

Intermediate Project Management 1 day course; planning, execution & termination, brought to you by BASS Business and SoftSkills Limited a charity for educating under 25’s and jointly subsidized by Tradepark Limited and  K2 Bond Street, For Luxury Apartments and Serviced Offices in Central Hull

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments – and to get that additional job done well, done under budget, and done on time.

 This workshop is intended for those who understand the conceptual phase of a project’s life cycle, including setting goals, creating a vision statement, and creating the Statement of Work. This one-day workshop will take you through the remaining three stages: planning, execution, and termination

Overview of Course.

This one-day workshop will help you teach participants how to:

–       Identify their project’s tasks and resources

–       Order tasks using the Work Breakdown Structure

–       Schedule tasks effectively

–       Use basic planning tools such as a Gantt chart, PERT diagram, and network diagram

–       Prepare a project budget

–       Modify the project budget and schedule to meet targets

–       Identify and manage risks

–       Prepare a final project plan

–       Execute and terminate a project

–       Develop and manage a change control process

 This workshop is intended for participants who understand the conceptual phase of a project’s life cycle, including setting goals, creating a vision statement, and creating the Statement of Work.

Intermediate Project Management

 Introduction and Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

 What Really Needs To Be Done?

This session will look at identifying and listing tasks and resources.

 The Work Breakdown Structure

The Work Breakdown Structure, or WBS, is a key planning tool universally recognized by project management organizations. During this session, we will discuss what a WBS is and how to create one.

Scheduling

Now that we know what tasks need to be done and the approximate order, it is time to schedule the tasks. We will look at how to estimate time and some scheduling considerations during this session. We will also look at some planning tools, including the Gantt chart, milestone charts, and action planning worksheets.

Budgeting

The next step in planning the project is budgeting. Participants will learn about budgeting through a lecture, and then they will apply the knowledge to a case study.

 Project Risks

This session will examine what risks are and how we can identify and manage them.

Preparing the Final Plan

All of the planning that we have done today will come together to create the final project plan.

 Making it Fit

So you’ve got all your documents prepared and you’re ready to execute your project. And then you find out you need to get it done two weeks sooner… or $40,000 cheaper. During this session, we will look at ways to compress the project’s schedule and budget.

The Execution Phase

This session will look at some things you should do while executing your project, including status meetings and issues management.

https://www.interco.mjfgroup.biz/Intermediate Project ManagementControlling Changes

During the execution of the project, you need to have a process in place for managing changes. This session will outline a change control process that you can use on any project.

 Closing out a Project

During this session, we will discuss some things that should take place during the termination or close-out phase of a project.

 Workshop Wrap-Up

At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

How You Will Benefit:

  • Identify your project’s tasks and resources
  • Order tasks using the Work Breakdown Structure
  • Schedule tasks effectively
  • Use basic planning tools such as a Gantt chart, PERT diagram, and network diagram
  • Prepare a project budget
  • Modify the project budget and schedule to meet targets
  • Identify and manage risks
  • Develop a change control process.
  • Execute and terminate a project.

What You Will Cover:

  1. What really needs to be done?
  2. Scheduling your project.
  3. The Work Breakdown Structure and other planning tools.
  4. Budgeting.
  5. Project risks.
  6. Schedule and budget compression.
  7. Change control process.
  8. Closing out a project

What’s Included?

  • Instruction by an expert facilitator
  • Small interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion
  •  Get Free Gant Chart Software
  • Get a Free Forever copy of Stratpad Strategy Software on the Cloud.

CRM: An Introduction to Customer Relationship Management

https://www.interco.mjfgroup.biz/CRM: An Introduction to Customer Relationship Management

CRM: An Introduction to Customer Relationship Management, brought to you by BASS Business and SoftSkills Limited a charity for educating under 25’s and jointly subsidized by Tradepark Limited and  K2 Bond Street, For Luxury Apartments and Serviced Offices in Central Hull

Introduction

This one-day course will help you introduce the different facets of Customer Relationship Management (CRM) to participants and show them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.

This course will help you teach participants how to:

  • Develop an understanding of the terms and benefits of CRM on a company’s bottom line.
  • Analyze the different components of a CRM plan.
  • Develop their checklist of readiness and success in CRM.
  • Identify how CRM creates value for organizations and customers.
  • Identify developmental roles that have the greatest impact on CRM.

Course Overview

You will start, very briefly, getting to know participants and discussing what will take place during the workshop. Participants will also have an opportunity to identify their personal learning objectives.

To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives. Participants will also explore the meaning of CRM and its potential value.

CRM: An Introduction to Customer Relationship Management

What CRM Is and Who It Serves

Next, participants will look at different types of CRM programs and the needs they can serve.

Checklist for Success   

This session will explore evaluation metrics and privacy issues.

Requirement Driven Product Selection

During this session, participants will look at the Requirement Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions are needed to meet the requirements, and then defining the products that support the selection.

Considerations in Tool Selection

This session will look at ways to narrow the scope of your field and to get the right people to move your CRM program along.Strategies for Customer Retention

Next, participants will explore ways to retain customers through a large group discussion.

Building the Future

During this session, participants will explore the four pillars of CRM and how they can use them to help others embrace the CRM plan.

 

Homegrown vs. the Application Service Provider

Participants will look at the advantages and disadvantages of developing a program in-house versus using an Application Service Provider.

The Development Team

This session will give participants the framework for building a stellar CRM team.

Evaluating and Reviewing Your Program

To conclude the day, participants will look at some evaluation tools, including customer profiles and life cycles.

Workshop Wrap-Up

At the end of the day, Participants will have an opportunity to ask questions and fill out an action plan.

CRM: An Introduction to Customer Relationship Management

How You Will Benefit:

  • Develop an understanding of the terms and benefits of CRM on a company’s bottom line
  • Analyze the different components of a CRM plan
  • Develop a checklist for readiness and success in CRM
  • Develop an understanding of how CRM creates value for organizations and customers
    • Consider developmental roles that have the greatest impact on CRM.
    • What CRM is and who it serves?
    • Checklist for success.
    • Requirements-driven product selection.
    • Consideration in tool selection.
    • Strategies for Customer Retention.

What You Will Cover.

  •  What CRM is and who it serves
  • Checklist for success
  • Requirement driven product selection
  • Considerations in tool selection
  • Strategies for customer retention
  • Building the future
  • Homegrown vs. the application service provider
  • The development team
  • Evaluating and reviewing your program

What’s Included?

  • Instruction by an expert facilitator
  • Small interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion.

Walk away with.

  • A Free Forever Strategy Software Package on the Cloud.
  • HubSpot CRM is 100% free for all your users and all your contacts. Forever.gement

Budgets and Managing Money-Making Sense of it all

https://www.interco.mjfgroup.biz/budgetsandmanagingmoney

Budgets and Managing Money-Making Sense of it all, brought to you by BASS Business and SoftSkills Limited a charity for educating under 25’s and jointly subsidized by Tradepark Limited and  K2 Bond Street, For Luxury Apartments and Serviced Offices in Central Hull

For managers in today’s business world, it’s essential to have a working knowledge of finance.

We all play a role in our organization’s financial health, whether we realize it or not. If you don’t have the training or a background in finance, you may be at a disadvantage as you sit around the management table.

Understanding the cycle of finance will help you figure out where you fit into your company’s financial structure, and how to keep your department out of the red. This two-day workshop will help you prepare budgets and make decisions with confidence.

Participants should complete Interco’s Accounting Skills for New Supervisors course before this workshop or have equivalent knowledge.

How You Will Benefit:

  • Define basic financial terminology
  • Prepare a budget of any type or size
  • Get your budget approved
  • Perform basic ratio analysis.
  • Make better financial decisions.

What You Will Cover:

  • The fundamentals of finance
  • The basics of budgeting
  • Parts of a budget
  • The budgeting process
  • Budgeting tips and tricks
  • Monitoring and managing budgets
  • Crunching the numbers
  • Getting your budget approved
  • Comparing investment opportunities
  • ISO 9001:2008
  • Directing the Peerless Data Corporation (intensive case study)

Budgets and Managing Money-Making Sense of it all

What’s Included?

  • Instruction by an expert facilitator
  • Small interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion.

What you will get in addition.

  • Free Strategy Map Software with a Budget section built in.
  • Free Budget Templates.
  • Discounted access to a fully integrative Business Plan Pro for

Management Skills for the Administrative Assistant

https://www.interco.mjfgroup.biz/managementskillsfortheadministrativeassistant

Management Skills for the Administrative Assistant, brought to You by Interco and K2 Bond Street.
Under 25’s get a 50% cashback, courtesy of Tradepark Limited and BASS Business Skills Limited, a charity for educating under 25’s in business and softskills, when they produce proof at event.

Course Outline

This is a two-day workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment. The two days will help you identify productivity pay-offs and priorities, and build better relationships with those around you and with the person to whom you report.

You will learn techniques for time management, and enhance those three critical communication skills: active listening, skillful use of questions, and an awareness of what your body language says about you. You will also have the opportunity to develop some strategies for acting more assertively and managing your stress.

Management Skills for the Administrative Assistant

How You will Benefit:

Understand the importance of and be better able to present a professional presence on the job.
Improve your ability to organize, plan, prioritize and self-manage
Improve critical communication skills such as listening, asking questions and being aware of body language
Develop strategies for managing difficult people and situations.
Recognize techniques for being more assertive and managing your stress.

What You Will Cover:

You and your self-esteem.
Planning and prioritizing.
Working in a team environment.
Taking control of communication.
Dealing with criticism and anger.
Time management.
Setting goals and getting what you want in life.

What’s Included?

Instruction by an expert facilitator
Small interactive classes
Specialized manual and course materials
Personalized certificate of completion.

Walk away with

1. Free Stratpad Strategy Software Course

 

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Management Skills for the Administrative Assistant