Management Skills for the Administrative Assistant

Management Skills for the Administrative Assistant, brought to You by Interco and K2 Bond Street.
Under 25’s get a 50% cashback, courtesy of Tradepark Limited and BASS Business Skills Limited, a charity for educating under 25’s in business and softskills, when they produce proof at event.

Course Outline

This is a two-day workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment. The two days will help you identify productivity pay-offs and priorities, and build better relationships with those around you and with the person to whom you report.

You will learn techniques for time management, and enhance those three critical communication skills: active listening, skillful use of questions, and an awareness of what your body language says about you. You will also have the opportunity to develop some strategies for acting more assertively and managing your stress.

Management Skills for the Administrative Assistant

How You will Benefit:

Understand the importance of and be better able to present a professional presence on the job.
Improve your ability to organize, plan, prioritize and self-manage
Improve critical communication skills such as listening, asking questions and being aware of body language
Develop strategies for managing difficult people and situations.
Recognize techniques for being more assertive and managing your stress.

What You Will Cover:

You and your self-esteem.
Planning and prioritizing.
Working in a team environment.
Taking control of communication.
Dealing with criticism and anger.
Time management.
Setting goals and getting what you want in life.

What’s Included?

Instruction by an expert facilitator
Small interactive classes
Specialized manual and course materials
Personalized certificate of completion.

Walk away with

1. Free Stratpad Strategy Software Course

 

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